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Who is this program for?
Designed for Leaders, Executives, Sales, and Customer Service officials who aspire to develop Emotional Intelligence Skill, and the ability to manage their emotions and others’ emotions intelligently, to create a positive and productivity-stimulating work environment.
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The Emotional Intelligence program (often referred to as EQ) serves as the vital bridge between technical expertise and administrative success. This course helps participants understand the “Chemistry of Emotions” and how it directly impacts decision-making and business outcomes.
The program includes the following modules:
Defining the Concept: Understanding its critical role in the modern workplace.
Daniel Goleman’s Model: Explaining the five core components: Self-Awareness, Self-Regulation, Motivation, Empathy, and Social Skills.
IQ vs. EQ: Analyzing the difference between mental and emotional capabilities.
Assessment Tools: Applying the scale to evaluate personal and social competencies.
Emotion Management: Strategies to handle negative feelings and convert them into positive energy.
Social Dynamics: Dealing with difficult personalities and angry customers effectively.
Interactive Workshops: Unlocking the secrets of this skill and applying it in leadership and negotiation scenarios.
What is the importance of this training?
Studies indicate that 90% of top performers possess a high level of Emotional Quotient. The value of this course lies in:
Enabling leaders to make balanced, wise decisions free from momentary impulses.
Building solid bridges of trust between management and staff.
Promoting mental health in the workplace and preventing burnout.
Developing the necessary soft skills to manage change and handle employee resistance.
Why are these skills crucial?
In a challenging business world, the successful executive is a “Human Leader” who possesses sufficient self-awareness to steer the team. This program from the accredited Cure Training Center offers practical tools to transform your workforce from a group of individuals into a cohesive “Functional Family.” We aim to foster an environment where understanding and cooperation prevail over blame and conflict.
Participants will also explore the direct benefits of high EQ, such as increased productivity and improved customer service levels. Therefore, investing in this training is a strategic step toward building future leaders capable of adapting and succeeding in various circumstances.
Our Approach: We adopt a “Human-Centric Leadership” methodology. We believe influential leaders balance administrative firmness with emotional containment. Our focus is to transform this subject from a theoretical concept into a daily tool for crisis management and team motivation.
The program is provided by Cure Training Center, accredited by the Technical and Vocational Training Corporation.
Program Keywords
Emotional Intelligence
Definition of Emotional Intelligence
Emotional Intelligence Skill
Social Intelligence
Emotional Quotient
Emotional Intelligence Scale
Daniel Goleman
Our approach is “Human-Centric Leadership.” We believe influential leaders balance administrative firmness with emotional containment. We focus on transforming EI from a “theoretical concept” into a “daily tool” for decision-making, crisis management, and team motivation.
Self-Assessment: Using global EQ scales to benchmark each participant’s level.
The Emotion Lab: Practical exercises to regulate emotions under pressure and provocation.
Empathy Scenarios: Simulations of dealing with frustrated employees or angry customers.
Leadership Journaling: Reflective exercises to develop continuous self-awareness.
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