Effective Communication skills Program for pharmaceutical professionals

This program will discuss:

• What is Communication?
• Miscommunication
• What causes miscommunication?
• What could be the consequences of
• miscommunication?
• How could communication be better?
• The Communication Model
• Criteria of Effective Communication
• What are the communication barriers?
• Past Experience
• Prejudice
• Perception
• Feelings
• Ourselves “me generation”
• Language
• Distractions
• How to overcome Communication Barriers?
• Adopt an Audience-Centered Approach
• Foster an Open Communication Climate
• Commit to Ethical Communication
• Create Efficient Message
• Johari Window
• Communication Succes
• I commit to exercise

• Increases efficiency and reduces errors in pharmaceutical documentation and reporting.
• Improves relationships with healthcare professionals, clients, and regulatory bodies.
• Enhances teamwork and collaboration across departments.
• Boosts sales and marketing effectiveness through persuasive communication.
• Reduces compliance risks by ensuring clear and accurate regulatory communication.

• Improve verbal and written communication skills in pharmaceutical settings.
• Enhance clarity in scientific, business, and regulatory communications.
• Strengthen collaboration between internal teams and external stakeholders.
• Reduce miscommunication in regulatory submissions, reporting, and documentation.
• Build confidence in presentations, negotiations, and team interactions.