Program Category: Soft Skills

Conflict Management Program

Program for whom?
  • Employees at all levels: Managers, team leaders, and staff members who interact with colleagues, clients, or stakeholders.
  • HR professionals: Those responsible for managing workplace conflicts and fostering a positive work environment.
  • Project teams: Teams working on collaborative projects where conflicts may arise.
  • Customer service teams: Employees who handle client complaints and difficult conversations.
Program datails

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Program Category:
Soft Skills
Conflict Management Program
Frequently Asked Questions
  • Interactive workshops: Hands-on activities, role-playing, and group discussions.
  • Case studies: Real-world scenarios to practice conflict resolution techniques.
  • Expert-led sessions: Facilitated by experienced trainers in conflict management.
  • Personalized coaching: One-on-one sessions to address specific challenges.
  • Participants engage in simulations, role-playing scenarios, case studies, and real-world exercises, reinforced with structured feedback, videos, games and actionable insights to hone their skills.